支持

命理 — 八字与紫微斗数排盘、解读与运势

常见问题

排盘一直转圈，或提示「无法连接服务器」

排盘与解读在服务器上完成，需要联网。先确认网络正常再重试。若提示「请求过于频繁」，等一分钟再试——那是防滥用的限流。

紫微斗数点进去没有解读文字

紫微斗数的解读目前只支持中文和越南文。界面语言是英文、日文或韩文时，解读位置会显示一句说明，命盘本身仍然完整。八字解读支持全部五种语言。

免费能看多少？

排盘完全免费，不限次数。解读有免费额度，用完后订阅即可无限使用。运势页免费可以看到本月摘要，流年与大运需要订阅或解锁。

「邀请好友解锁流年」怎么运作

在运势页生成一个 6 位邀请码发给好友，好友在同一位置输入即可解锁一次流年运势；好友解锁成功后，你也会获得一次解锁。此外每台设备每月还能免费解锁一次。

为什么不能再新增档案了

为防止滥用，每台设备每月最多新增 10 个命盘档案，下个月自动恢复。查看已有档案不受影响，重复排同一组出生信息也不占额度。

运势里的解读，退出再进来就没了

这是有意的。邀请码与免费解锁换来的是一次性的运势查看，不写入历史。历史里保存的是命盘解读，那部分可以反复看。

订阅

订阅包含什么？

月度与年度两个档位，解锁的内容完全相同：完整运势（流年、大运、流月）与无限次解读。两者都是自动续订。

怎么取消？

订阅由应用商店处理，不在我们这边。iOS：打开「设置」→ 你的名字 → 订阅，选择「命理」。Android：打开 Google Play 商店 → 菜单 → 订阅。取消后停止下次续订，当前周期不退款。

换了新手机，怎么恢复购买？

在订阅页面点「恢复购买」，并确认登录的是当初购买时用的同一个 Apple 账户或 Google 账号。

扣了钱但还是显示未订阅

先点「恢复购买」。如果仍不行，把购买日期发邮件给我们。退款由商店处理——iOS 请用 reportaproblem.apple.com。

数据与隐私

命盘档案保存在你的设备本地，不上传。出生信息只用于当次排盘与解读，服务器不留存。卸载应用即清除本机全部记录，也可以在应用内的历史页逐条删除或清空。完整说明见隐私政策。

Support

Fortune — BaZi and Zi Wei Dou Shu charting, readings and forecasts

Common questions

The chart spins forever, or says it cannot reach the server

Charts and readings are computed on our server, so the app needs a connection. Check your network and try again. If it says you are sending requests too often, wait a minute — that is a rate limit.

The Zi Wei Dou Shu screen shows no reading text

Zi Wei Dou Shu readings are currently generated only in Chinese and Vietnamese. With the app set to English, Japanese or Korean, a short notice appears in place of the reading; the chart itself is complete. BaZi readings are available in all five languages.

What is free, and what needs a subscription?

Casting charts is free and unlimited. Readings come with a free allowance, and a subscription makes them unlimited. On the Forecasts tab the current month is free; the yearly and ten-year forecasts need a subscription or an unlock.

How does "invite a friend to unlock the yearly forecast" work?

Generate a six-character invite code on the Forecasts tab and send it to a friend. When they enter it, they unlock one yearly forecast, and you receive one unlock as well. Every device also gets one free unlock each month.

Why can't I add another profile?

To keep abuse down, each device can add up to 10 chart profiles per month; the allowance resets the following month. Viewing existing profiles is unaffected, and re-casting the same birth details does not count against it.

A forecast reading is gone after I leave the screen

That is deliberate. Forecasts opened with an invite code or a free unlock are one-off views and are not written to history. What history keeps is chart readings, which you can revisit as often as you like.

Subscriptions

What does a subscription include?

There are monthly and yearly plans, and both unlock exactly the same thing: the full forecasts (yearly, ten-year and monthly) and unlimited readings. Both renew automatically.

How do I cancel?

Subscriptions are handled by the store you bought from, not by us. On iOS, open Settings → your name → Subscriptions and select Fortune. On Android, open the Google Play Store → Menu → Subscriptions. Cancelling stops the next renewal; it does not refund the current period.

How do I restore a purchase on a new device?

Open the subscription screen in the app and tap Restore Purchases. Make sure you are signed in with the same Apple Account or Google account you bought with.

I was charged but the app still says I'm not subscribed

Tap Restore Purchases first. If that doesn't help, email us with the date of purchase. Refunds are handled by the store, not by us — for iOS, use reportaproblem.apple.com.

Data and privacy

Chart profiles are stored on your device and are never uploaded. Birth details are used only to compute that request and are not retained on our server. Uninstalling the app clears everything on the device, and you can also delete entries individually or clear the whole history inside the app. The full policy is here: Privacy Policy.